Support Limitations for Strategy Parameters

At TradeShields, we are committed to providing our customers with the tools, resources, and guidance to make the most of our no-code strategy builder. However, we want to set clear expectations regarding the type of assistance our support team can provide when it comes to strategy parameters.

What We Can Help With

1. Understanding Features

   We are happy to explain how each feature of the strategy builder works, including:

   • Multiple take profits
   • Trailing stops
   • Moving stops to breakeven
   • Economic news and time-of-day filters
   • Pre-built entry signals
   • Other technical settings

2. Technical Issues

   If you encounter errors or bugs when using the strategy builder, we are here to assist.

3. How-To Guidance

   Our support team can walk you through the interface and show you how to set up parameters based on your own ideas.

4. Educational Resources

   We provide guides, tutorials, and FAQs that help you understand general principles of strategy building and risk management.

What We Cannot Do

1. Profitability Advice

   While we offer a robust set of tools, our team cannot advise on which specific parameters will yield profitable strategies.

   • Markets are inherently unpredictable, and what works today may not work tomorrow.

   • Parameter settings should be based on your own research, testing, and understanding of market conditions.

     Tweaking for Performance

     We cannot optimize or suggest specific parameter adjustments aimed at increasing profitability.

   • Strategies are subjective, and results vary based on numerous factors, including market conditions and individual risk tolerance.

2. Guarantees of Success

   We do not guarantee that any strategy, including pre-built entry signals, will be profitable. The responsibility for evaluating and adjusting strategies rests solely with the customer.

Why This Approach?

• Sustainability: Trading strategies often require regular adjustments based on evolving market conditions. Tweaks that are effective in one week may underperform the next.
• Education First: We want to empower you with the skills to independently manage and adapt your trading strategies, ensuring long-term success.
• Ethical Standards: Advising on profitability would imply a guarantee of results, which is impossible in trading.

Tips for Independent Strategy Optimization

1. Backtesting: Use the TradingView Strategy Tester to analyze historical performance.
2. Forward Testing: Test strategies on a demo account before using them live.
3. Stay Informed: Continuously educate yourself about market dynamics, risk management, and strategy refinement.
4. Community Support: Engage with fellow TradeShields users in forums or groups for peer insights.

By setting these boundaries, we aim to maintain transparency and focus on our mission: empowering traders to design and execute automated strategies confidently and independently. If you have any questions about this policy or need clarification, please don’t hesitate to contact us!